Three service levels, all with a capped fee, all compliant with the law where your property is (England or Wales), all cancellable on 30 days' notice. Start with a free rent review and your local team will tell you which one actually fits.
You manage, we find the right person and set the tenancy up legally.
Everything in Tenant Find, then we run the tenancy so you don't have to.
Set-up £295, waived when you move an existing tenancy from another agent.
Get a rent reviewFull Management plus cover for the thing landlords lose sleep over.
Subject to referencing and the insurer's terms, which we'll give you in writing before you decide.
Ask about rent guaranteeIf your current agent charges extras, won't return calls or has you tied in, we'll take over the tenancy, re-serve anything that was served wrongly, and waive the management fee for your first three months. Set-up fee waived too. We limit this to 25 properties a quarter so it stays real.
Missing any of them? That's normal. Finding out is the point of the free check.
The law depends on where the property is, not where you live. Pick the country your property is in; the postcode finder on the home page does this automatically.
Since 1 May 2026 tenancies are periodic, section 21 has gone, and possession needs a legal ground. Rent rises once a year by two months' notice; no more than a month's rent in advance; no bidding wars. The landlord database opens from December 2026 and the ombudsman follows. We handle the registrations as they arrive and every notice in the prescribed form.
Every adult occupier's right to rent checked before the tenancy starts, and a written statement of terms given at the start. Both are head-office jobs, done by the book.
Gas safety every 12 months, an EICR every five years, smoke alarms on each storey, carbon monoxide alarms by fixed combustion appliances, EPC rated E or better, and the HMO licence where the house needs one.
Deposit protected within 30 days with the prescribed information served. Holding deposits capped at one week's rent, security deposits at five weeks. Nothing charged to tenants beyond what the Tenant Fees Act allows.
You must be registered. Whoever manages must be licensed. We are, and we'll check your registration is live as part of onboarding.
Written statement within 14 days, six months' notice for no-fault possession, the right forms. We issue the model contract with any permitted changes clearly marked.
Mains-wired, interlinked smoke alarms on each storey, carbon monoxide alarms where needed, an in-date EICR, gas safety certificate and EPC before the contract starts.
Deposits registered within 30 days. Holding deposits capped at one week's rent. No fees charged to contract-holders beyond what Welsh law allows.
For management, yes. Certificates (gas, EICR, EPC) are passed through at cost because an engineer has to attend. Repairs are at the contractor's price with no mark-up. There is no renewal fee, no inspection fee and no exit fee. The full list is on the fees page.
Rent is paid to you within three working days of clearing in our client account, with a statement. Client money is protected under a government-approved scheme.
We contact them on day one, agree a plan by day seven, and start the formal process by day fourteen if nothing has changed. On Managed+ the rent guarantee pays from the first missed month and the insurer funds possession.
Yes. Give us their details and we'll use them first. We only use our own list if yours can't attend.
Swansea and the SA postcodes from head office, and Durham, Andover and London through Local Partners, with more areas opening. Outside those, head office can manage remotely with vetted local trades. Type your postcode on the areas page to see who'd look after you.
Your Local Partner: a named person who lives in the area, does the viewings, inspections and check-ins, and never holds your money. Everything regulated is done by head office, which is why the fee sheet and the promises are identical everywhere.
Give 30 days' notice in writing. We hand over the contract, deposit details, certificates and keys on the last day. No exit fee. Rent guarantee cover ends with the service.
You'll get a rent figure, a compliance check and a recommendation for the service level that fits, within one working day.